On 16 February 2013 at 9:46 i received a sms that my account was debited with R299.15 for SOFF-1230381988.
This account was under debt counselling since August 2008 and the court order date are Mach 2009. since 2008 this account has not been used and stop order instructions was given to the bank in August 2008. Since then this account was debited every month with an amount for internet banking as well as other bank costs. This account was paid up in November 2012 through my debt review and debt counsellor. Now i receive statements every month since i also changed my postal address recently stating that i still owe them close to R3000.00. Now this morning they decided without any authorization from me to debit my account with R299.15. They have no authority to debit my savings account with an amount if they think that i still owe an amount on the current account. If this situation is not rectified and the debit reversed i will take further steps herein.
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