Kelello put me on hold for over ten minutes when she told me she was sending an email of my policy documents so i had to hang up and call again when i then spoke to Oratile and she then also put me on hold for close to 10 minutes when she was putting me through to Kelello which i had to hang up again becase i wasn't sure how long i'd have to hold.
This is just poor service espoecially when i had to call the whole ABSA insurance to get a copy of my contract. I had to speak to among other people Daniel and Joel Morrison who kept sending me back and forth.
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