To my surprise I was just declinedfor claiming for hail damage! I have not claimed in the last 3 years for anything else but the hail damage last year. But I get declined for only that! I wanted to insure my car and all my valuables with them but it seems that they do not want the business... Would ...
Hi, I just got off the phone with an agent who sounded like he was under the influence of alcohol and had no customer service etiquette at all. It sounded like he had never processed an accident claim before and I had to inform HIM of details that he forgot to ask. I only started being a member of ...
Absolutely useless service from MTN. Once AGAIN can I not get through to the insurance department to make a claim on my broken phone. I am put on hold the whole time, that is IF I finally get through!! This has been the most frustrating morning - been on hold for almost over 30mins. Tried phoning ...
On the 29th November 2013 i tried to contact Absa to report damage to my roof & property from the hail storm the previous night. I tried to call all of friday and never got through even holding for up to an hour. I then reported the incident online. The first time i received acknowledgment of ...
FIRSTLY STANDARD BANK IS REFUSING TO PAY FOR A CLAIM THAT CAUSED DAMAGES TO MY PROPERTY (THE BUILDING) AND CANNOT REFER ME TO THE CLAUSE WHERE IS STATES WHY THEY NOT PAYING. I HAVE REQUESTED A LETTER OF REPUDIATION. LAST WEEK FROM MICHELLE WHICH I WAS PROMISED TO GET. CONTACTED RONEL WHO SUPPOSEDLY ...
Logged a claim on the website and got a Ref# 14821 on the 29/11 Called the help line 0860100876 took /- 10min to answer, 2/12, No claim found in the system. Logged a new claim with consultant claim# 202122, ref# 2494256 4/12 called to follow up, have been put through to 3 departments, still no ...