AfricaComplaints.com » Business & Finance » Complaint / review: Discovery Insure - Why full vehicle cover and not only 3rd party | #299681

Discovery Insure
Why full vehicle cover and not only 3rd party

Can't understand why I pay them almost R 2000 a month for this service.

This is all you need to see, some copies of the email sent and received from Discovery Insure Legal department: ( email below):

Good day Sir,

I was on another call.

I spoke to the other party this morning. He informed me that the person that was going to assist him can no longer do so. He says he cannot directly make arrangements to pay this off as he does not have the money and is under debt review. He advised that we can proceed with legal action.

I then made further enquiries on him and as per attached document, confirmed that he is indeed under debt review.

I requested his representative's details in order to submit our claim to them, they will then have to view it and confirm if we can be allocated any amounts.

Regards,
Portia

(My question to them):
Thank you for coming back to me,

So this means that Discovery will wait until all moneys is paid back to them before I get my money back?

(Portia's Reply)
Good day,

Yes, or as it accumulates to your excess, this process is however not guaranteed. We will only refund if we successfully get the money.

Regards,
Portia

Enough Said!!!

Date:

Company: Discovery Insure

Country: South Africa   City: South Africa

Category: Business & Finance

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