AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - Forex | #292582

Nedbank
Forex

USD 8000 were taken out of my account and transferred to a bank in Malaysia. According to the bank I authorised it, the problem is that at the same time my gmail was hacked, so they used all my details. I cannot believe that the lady in charge of my account did not find something suspiciuos as I have never done a transfer to Malaysia. I am the consul for the Embassy of Venezuela, so usual transfers are done to Venezuela, in writing and never via email.

This happened on the 15th of October and the bank only advised me on the 4th of November that my account was empty. The lady incharged of my account Laurette Geyser told me not to worry that the bank had made a mistake and then she said that it was my problem.

Does the CEO of Nedbank know what happens in his branches?

Date:

Company: Nedbank

Country: South Africa   City: Hillcrest Pretoria

Category: Business & Finance

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