On Friday 31 Jan 2014 my wife received a SMS notification that R99.00 had been deducted for a recipient TOXA. I immediately queried this with the branch but was told I do not have signing power on the account, something that we had done at Menlyn branch in April 2013. She then phoned to query the ...
I deposited a USD cheque on the 9th of June 2013 at the Hillcrest Standard Bank (SB) branch in Pretoria. I was informed that it would take 6-8 weeks. Today after 101 days and numerous visits to the branch, phone calls and emails, the money has still not been paid into my account. Apparently SB has ...
A BIG compliment to Saachen Naidu and Lee Davis from Standard Bank, Hillcrest Pretoria. No matter what time I send mails or contact them, I will always receive a response within hours! This is what I call "super service"! Over the weekend I requested that my electronic transfer limit be ...
First off all, I've been a good SB customer: I'm a prestige banker, never had a bad credit record, I have a large investment with them. In order to do an overseas transfer, hey told me that my current address doesn't correspond with the one in their system and that I should update it: simple? Oh ...
USD 8000 were taken out of my account and transferred to a bank in Malaysia. According to the bank I authorised it, the problem is that at the same time my gmail was hacked, so they used all my details. I cannot believe that the lady in charge of my account did not find something suspiciuos as I ...
My consultant took a deposit bag to the bank with money inside for a deposit and change, the teller opened the bag and processed the deposit. My Consultant asked about the change and she said there was no money for the change. He came back to the shop told me what happened and I immediately went ...