End of September FNB froze my personal bank account after someone said money was paid to my account from their account. After 3 weeks of having to send documents back and forth and FNB taking 2 days to reply each time, my account was unfrozen with me even being told. HOwever none of my debits ran off, none of my accounts were paid as I couldn't access my money. Afterward I asked FNB to provide me with a case number used to freeze my account, they came back with a snotty answer saying they don't need to supply anything and I can go jump in a lake and take it further if I like. I would like an explanation and FNb to fix the havoc cause, additional charges I incurred, my credit rating with the ITC is in shambles because of them. I work for myself and my cellphone was frozen, nobody could contact me andI lost a lot of business. I had to drop clients to go into FNB. For now I want my account frozen and I refuse to put any money into that account until this is sort out. I will also be writing to Brian Joss the consumer Journalist to explain everything that has happened. This is totally unacceptable and embarrassing. I can't believe the pathetic service I received from FNB.
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