On 14 November I sent an email to LIBERTY LIFE (LIB CAL) to change my initials and also upgrade the current policy I have with them. Up to now I have not received a call from their consultants to assist me with the latter (upgrade sum insured).
On a weekly basis I follow up with an email up and I have still not received that elusive phone call from LIBERTY LIFE!!
From: Lethabo Matlala
Sent: 26 November 2013 07:10 AM
To: [Email Removed]
Subject: RE: CHANGE OF INITIALS AND SUM INSURED
Sensitivity: Confidential
Dear Consultants
Can SOMEONE attend to this matter its 3 weeks now am still waiting for someone to call me with regard to my POLICY. The service is appalling really.
From: Lethabo Matlala
Sent: 14 November 2013 12:41 PM
To: [Email Removed]
Subject: CHANGE OF INITIALS AND SUM INSURED
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