I have been a Capitec client for 3 yrs now. Been a happy client until I scrutinized my account closely this month. I noticed some debit orders from 3nation and sometimes changes the ref to Ntn. He debited my account for R299 once in April it & was reversed. Then in may the next month he debited R99.99 which is R0.01 less than the notification fee msg needs to alert me. I think I have lost close to R800 in monies that were debited from the beginning of this yr. I recovered R600 yesterday from debit orders less than 40 days old. I joined Capitec to enjoy the benefits of Simple affordable banking running away from FNB.
Please assist in hunting these criminals down and recovering my monies. Else I don't see any other solution but to shut my accounts down and move back to fnb. I have been advised Capitec has nothing to do with orders but anybody can just touch me on my account as long as its done through naedo debit system and they are third party organizations. I never authorized this or agreed to this.
I yield... I give up. I am over powered by this. I convinced my family of 5 to move with me to capitec now I must go back and admit I made an error? Pls get a task team on this... asap
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