On the 14th of December, I made an internet transfer of R 2 300 to one of my online recipients only to discover later on that I had made a mistake and tranfered to a wrong recipient who has a Capitec account. I am no longer in touch with that old recipient so I went to my bank and applied for a reversal of payment. My bank sent the request to Capitec on the 19th of December 2012 and they only responded on the 25th of January saying the reversal was unsuccessful because they didn't get any authority from their client.
I've done my own investigation and discovered that this recipient stopped using this account a long time ago. So, there is no way this person could have withdrawn the money from the account and that means the money is still honked by Capitec.. Until when will Capitec keep holding my money and what are they going to do with it when i'm the one who worked hard for it.
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