Good day
I received an sms about three months ago that i need to submit proof that my vehicle is comprehensively insured or there will be additional charges to my account.
I submitted this to [Email Removed] and received an out of office reply saying that my account will be adjusted or someone will contact me within 72 hours.
NO ONE CONTACTED ME so I assumed that everything was in order.
However, there was an additional deduction of R304.29 on 30/09/2013 and again R304.29 on 30/10/2013. (Total of R608.58)
I again sent the proof through but still, no one has bothered to contact me!
I also just want to add that I could not take ownership of my vehicle when I initially financed it, if I did not provide proof of insurance, so this is really something I do not understand...
It is unnecessary admin and I am not happy with the situation at all.
PLEASE PLEASE adjust my account and refund the R608.58 back to me?
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