My car has been financed by ABSA for the last 18 months. Last week on my monthly debit order I noticed an additional R1400 deduction. When I inquired about it I was told ABSA thought well of it to provide me with additional car insurance without my consent. My car has been comprehensively insured since I've had it.
I phone ABSA, they gave me an email address to provide proof of insurance. I sent the proof through last week and received a mail from ABSA acknowledging receipt. When I inquired about the matter today ABSA told me they have received no proof. This is unacceptable. Once my money has been paid back I will settle the outstanding amount on my car, and never deal with ABSA again.
Chris
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