AfricaComplaints.com » Business & Finance » Complaint / review: African Bank - CHARGING ME FOR AN ACCOUNT THAT I PAID UP & CLOSED | #248559

African Bank
CHARGING ME FOR AN ACCOUNT THAT I PAID UP & CLOSED

Last year i settled and CLOSED 3 of the 4 accounts that i had because i was paying more interest than anything else!!! This specific acc, the credit card was handed over to lawyers, and i ended up paying R60 more than my balance at the time of settlement! Upon checking my ITC, i found that they're still claiming i owe them R60! I then called in and they promised to fix it. Guess what! Now a year later i get a letter of demand for R860. Today, i get a statement that i owe them R1001.00!!!??? I CLOSED THE ACCOUNT! I CANCELLED THE CREDIT CARD AS I LOST IT DONKEYS YEARS AGO!!! DO U WANT ME TO PAY FOR!!! ALL I WANT TO TELL AFRICAN BANK IS TO GO TO! FIX YOUR SH? T AND STOP FROM PEOPLE! TO TOP IT ALL THEY CALL ME FOR THE 4TH ACCOUNT THAT I STILL OWE AND I QUESTION ABOUT THE CREDIT CARD THEY BUSY WITH AND THE CONSULTANT TELL ME SHE CANT HELP ME COZ SHE'S NOT CALLING FOR THAT ACCOUNT!!! EVERYDAY SOMEONE CALLS AND U MAKE ARRANGEMENTS BUT THEY KEEP CALLING AND KEEP CALLING LIKE THEY DONT COMMUNICATE WITH EACH OTHER! PLEASE SORT YOUR SYSTEMS OUT AND DELETE THAT CREDIT CARD ACCOUNT BECOZ I WILL NOT PAY YOU FOR THAT!!!

Date:

Company: African Bank

Country: South Africa   City: Head OFFICE

Category: Business & Finance

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