Absa
Poor performance and poor record keeping

Hi, this is Jacob, I made an application for pension associated home loan at the company called Dartingo Financial Services at the beginning of September, the 9th, every time I enquire about the progress of my application, they tell me that there are missing papers and I have to send them again, lately they said they were looking for benefit statement, I sent it again to them, after 5 days when I enquired again, they said that, that benefit statement was incomplete, when I told them that I sent all the papers, they said they would look into it, you could hear that what they were doing was just getting me out their way, the person who I was talking to all the time was Antia