IM UPSET AND DISAPPOINTED BY THE SERVICE THT WAS GVN TO THE LADY WHO IS OLD ENOUGH TO BE MY MTHR, I WENT TO CAPITEC AROUND 4PM TO REVERSE ONE PAYMENT FROM MY ACCOUNT AS IT WAS MISTAKENLY DBL DEBITED, I HAD A LETTER WITH ME FRM THAT SPECIFIC COMPANY THN AS I SET DOWN I SET NXT TO THS LADY WHO IS OLD ENOUGH TO BE MY MOM AND SHE STARTED COMPLAINING ABOUT SOME STORE SO AS SHE IS COMPLAINING I START ASKING THE LADY WHAT HAPPENED AND SHE EXPLAINED THAT SHE HAS A FURNITURE ACCOUNT WITH SOME STORE AND THEY DEBITED FROM HER ACCOUNT YET THE ACCOUNT IS PAID IN FULL SO THE REASON SHE IS AT CAPITEC IS TO REVERSE THE DEBIT ORDER, SO I ASKED HER IF SHE HAS A LETTER AND I EXPLAINED TO HER THAT SHE NEEDS TO BRING A LETTER THAT STATES THAT THE ACCOUNT IS PAID UP, THN THE LADY WENT OUT TO THE FURNITURE STORE TO ASK FOR THE LETTER SO AS THE LADY CAME BACK TO THE BRANCH, I THEN TOLD THE LADY THAT WHEN THEY CALL MY NUMBER SHE CAN GO CZ SHE WAS HERE B4 ME AND THT THEY HAVE ALRDY CALLD HER NMBR AND I TOLD KENEILWE THAT SHE WENT OUT.WHN THE LADY WAS BUSY WITH ANOTHR CONSULTANT KENEILWE DECIDED SHE IS GONNA CHASE THE LADY AWAY CZ HR NMBR WAS CALLED ND SHE WSNT THERE, WHY WSNT SHE TOLD THE MUNITE SHE WALKED IN
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