HI I AM VERY UN SATISFIED WITH AFRICAN BANK IN JUNE I SUBMITTED A RETRENCHMENT LETTER AND WAS CONFIRMED BY THE LOANS ACCOUNT THAT THE AMOUNT WAS SETTLE AT THE END OF JUNE IN JULY MY ACCOUNT WAS NOT DEDUCTED AN I THAUGHT AFRICAN BANK DID A GOOD JOB IN SETTLING THIS NOW IN AUGUST ON THE 23 AUGUST AN AMOUNT OF 711 WAS DEBITED AND SHOCKINGLY ON THE 30 AUGUST ANOTHER DEBIT ORDER OF 712 WAS KNOCKED OF I CALL THE LOANS DEPARTMENT AND WAISTED R150 WORTH OF AIRTIME BEEEN PUT THROUGH 3 DIFFRENT CONSULTANTS AND THERE ALL GAVE ME DIFFERENT ANSWER THE FIRST CONSULTANT SAID SHE WILL REVERSE THE SECOUND DEBIT ORDER THAN SHE MAKES ME HOLD FOR 15MIN AFTER WHICH I WAS TOLD BECAUSE I NEVER SUBMIT MY ID COPY THAT IS WHY INSURANCE NEVER PAY IF THE LOANS DEPARTMENT TOLD ME TO SUBMIT MY ID I WITH OF IMMEDIATLY BUT ALL THERE ASK FOR WAS MY LETTER OF RETRENCHMENT THE 2ND CONSULTANT AS ME TO TALK TO THE INSURANCE DEPARTMENT AN AGAIN NO GLORY AS I WAS INFORM THERE CANT DO NOTHING ABOUT THIS I AM VERY FURIOUS AS I AM NOT EMPLOYED CURRENTLY AND I HAVE BEEN DEBITED IN ONE MONTH 1400 AND NOBODY HAD THE COURTESY OF TELLING ME IN ADVANCE I WANT MY ACCOUNT TO BE REFUNDED IMMEDIATLY..PLEASE RESPOND
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