INSURANCE PREMIUM WENT THROUGH BANK ACCOUNT ON 20 JULY AFTER IT WAS STOPPED ON 19 JULY. I WAS PROMISED TO BE REFUNDED WITHIN 10 WORKING DAYS AND AFTER 14 WORKING DAYS (YESTERDAY) I WAS TOLD THAT THE PREMIUM WILL ONLY BE REFUNDED PRO-RATA (PREMIUM WAS R669 AND REFUNDED ONLY R187). INSURANCE PREMIUMS ARE PAID IN ADVANCE THEREFOR THE DEDUCTION ON 20 JULY WAS IN FACT FOR THE INSURANCE FOR THE MONTH OF AUGUST.
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