AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - No assistance as promised | #17263

First National Bank
No assistance as promised

In the efforts in trying to solve an issue arising from FNB's online banking where the incorrect term automatically selected by their system while trying to invest with them, I was told to visit my branch to have it sorted out. This i did this past Saturday at 9:00 am and was promised that the Branch Manager would call me to help and obviously this did not happen.

This is now the secod issue in regards to my money invested with FNB and now reconcidering whether moving was the best choice made as now have money that i need to furnish my house before i get married that is untouchable by me due to the wrong term being chosen without my knowledge, arrangements that have been made to sort by a consultant who called me to sort out the original complaint lodged on Hello Peter that cannot be picked up by anyone I have spoken to recently within FNB and now I been promised a callback for Monday 21 January 2013 and yet... I am still to be contacted???

Date:

Company: First National Bank

Country: South Africa   City: Melville

Category: Business & Finance

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