First National Bank
LOYALTY MEANS NOTHING TO FNB

I APPLIED TO FNB FOR A READVANCE ON MY HOME LOAN WHICH WAS DECLINED BECAUSE MY CREDIT RECORD ON MY PERSONAL ACCOUNT WAS NOT GOOD. ALTHOUGH I HAVE EXCEEDED MY OVERDRAFT LIMIT ON SEVERAL OCCASIONS, I HAVE NOT DONE SO BY MUCH AND EACH TIME IT HAS BEEN CORRECTED WITHIN DAYS. FNB HAS IGNORED THE FACT THAT MY BUSINESS CURRENT ACCOUNT HAS OPERATED WITHOUT AN OVERDRAFT. MY OUTSTANDING BALANCE ON THE BOND IS R95000 ON A PROPERTY THAT IS VALUED IN EXCESS OF R 2 MILLION. AFTER MORE THAN 30 YEARS OF BANKING WITH FNB I AM FOR THE FIRST TIME DISAPPOINTED. AT NO STAGE AS A CUSTOMER WAS I INFORMED BY FNB THAT EXCEEDING AN OVERDRAFT WOULD JEOPARDISE ANY CHANCE OF GETTING A READVANCE ON AN EXISTING BOND. MY BUSINESS BANK ACCOUNT ALONE GENERATES BANKING FEES AND CREDIT CARD COMMISSIONS. IT SEEMS THAT 30 YEARS PLUS OF BANKING WITH FNB MEANS NOTHING.