We submitted a claim for my late mother-in-law to avbob kempton park on tuesday 23/07/2013 and the 25/07/2013 it has not been paid out.
Their kempton park branch faxed it to head office and sent the originals, and head office has not yet received the claim via fax or the originals.
They also only work on the original not the fax, so this defeats the purpose of faxing the claim first hand.
time is running out, we still need tp pay the funeral home and the service is on saturday.
0 comments