First National Bank
Charged R77 on account without due reason

Our customer wrote a cheque and made the strait lines of the figures thicker. They then deposited it into our account. The bank debited us with the cheque amount and a cost of R77 saying it was altered. The amount or the figures was never changed. I saw the bank manager and he refused to answer my question "What was changed" since the amount was never changed.
He said I must take it up with the customer. The customer paid a new cheque in with the same amount.
I get the idea the banks need money and for any reason bounce our cheques and put a red mark on our accounts with a penalty.