Hi. I bought a pair of jeans from Zara and after wearing them a few days later they had 4 holes in them. I tried to return them, as I was very disappointed, but I was told by the manager on duty that because I didn't keep my receipt I could not get my money back! ...
I have been shopping at Zara stores around the world for years, but have never experienced what I experienced today! I walked into the store at the V&A in search of a pair of white jeans that I had recently seen in the UK, I found the jeans that I was looking for (however they had dirt marks ...
I purchased a handbag from the Zara store in sandton in October of 2012. In January one of the straps came off. I was not aware I had a limited period in which to bring it and only got a opportunity to go to the store on the 1st June 2013. The manager at the store told me that even though it does ...
Trolleys are forbidden to enter the store!!! Which made that rule, dumb. Will never shop there and will gladly pay double the price elsewhere, which I did. Lastly their products are not even high end unlike other boutiques whom allow trolleys. Soo soo stupid. ...
Last week I went in to Zara in the Waterfront to purchase clothing. I looked around the store, got what I needed to get and wanted to pay for my garments in the kids department. There were tons of shop assistants standing around pretending to be working, I made eye contact and still they proceeded ...
I was given a black shift dress as a birthday gift. I tried it on but it did not fit. I still had the slip and I asked to exchange it for something else of the same value. The supervisor scrutinized the black dress and told me it was dirty and i could not return it. All i had done was try it on ...