Firstly there was like staff on the floor to help. When i went to the fitting room, i asked the one staff member to bring me another size and he said he can't, i asked him to call someone else but he never bothered. He just continued to stand there and fold clothes. Finally when i get to the till, ...
I bought shoes at Zara for R599, not a small amount by any stretch of the imagination save for the ridiculously rich. Thus one can imagine my surprise when there was a defect noted on the left shoe wherein unlike the right corresponding one, the boot would not stay up. Unperturbed (Owing to the ...
I visited Gateway about two weeks back and attempted to enter Zara but was abruptly and rudely stopped at the entrance and loudly informed that there was a "No Trolley" policy in place. I was informed by the security that this is the stores new policy and he pointed to a minute sign at ...
I have been trying to get a hold of the ladies dept in this store since this morning. Nobody answers. When I eventually did leave a msg with somebody in the men's dept for an assistant to call me I have yet to receive a call. This is pathetic service for a high end retail company. ...
My mother recently had a back operation, and this was the first time she had been out shopping in months. Upon entering Zara, the security guard told us that no trolleys were allowed. We tried to explain that my mother had a bad back and needed the trolley for support - no problem in any other ...
I was told about Zara from a friend. We went and shopped for winter jackets and work clothes there but after only putting the jacket on, to stay warm on the way to work, the sticking had started coming loose. The buttons have come off at the neck fastener (never having ever used the fastener for ...