Bought my child a dress and it didn't fit her. Sent my sister to exchage it, with the receipt but they refused to exchage it because she didn't have my card which was swiped when purchasing. A week later she went back, with the card but unfortunately we had lost the receipt and they refused to ...
To the female South African consumer - DO NOT SHOP AT ZARA. If you do choose to shop at Zara DO NOT USE THE FITTING ROOMS! According to the supervisor on the day, while its not acceptable for a male Zara staff member to rip open a fitting room curtain while you are in a state of undress, IT WILL ...
I visited ZARA Sandton City yesterday, 04 October and found the service bad and staff to be extremely unhelpful. A friend of mine bought my daughter a pair of shorts and top from ZARA and a pair of jeans and a t-shirt for my son as well over the weekend. When my 7- year old opened her gift, she ...
I live an hour from the store and drove up to find a suit on Monday. Found the most beautiful suit on 3 mannequins as you walk in to the store just to find out they have no stock. This can be expected in any store and is understandable. But firstly why have 3 mannequins dressed in the same suit if ...
Zara refused to exchange a gift my daughter relieved which was bought a week ago with the label and price still on & in the packet without a gift receipt. It's ridiculous when all we needed them to do was change it for a bigger size. I cannot understand how they justify this policy. The person ...
Purchased a zara suit pants were the incorrect size, returned the pants the next day to exchange the pants form a 32 to a 34... I had somehow miss placed my invoice, the manager just told me becaus of a NEW SYSTEM he cant do anything about it ans shurgged his shoulders. I had to buy another pair ...