I bought a pair of jeans from Zara on 30 Oct 2013 which did not fit when I tried it on at home. I embarked on a month long business trip the same day and on my return was back to return the jeans on Mon, 02 Dec 2013 with slips and swing tags in tact. I was attended to by a very rude supervisor who ...
ZARA item marked R70 on the swing ticket, the Store Manager and his Ladies in the tills demanded R399 saying that its not their fault. what does the CPA say??? Be warned shoppers, you would need more than what is on the ticket when shopping at ZARA1 ...
I bought a dress from Zara in Sandton without trying it on. I then went to return it to the store in tact but had unfortunately lost the slip. They refused to change it for me without a slip. I didnt want my money back I was going to change it for something else or take a credit note. The lady at ...
I am the above mentioned individual, I am a regular customer of Zara (global) stores. I purchased some clothing from Zara Durban, South Africa, Zara Barcelona, Spain and Rome, Italy recently. After my vacation when I returned home to South Africa only to find that most of the items were damaged, ...
Thursday purchase 10 October. I bought three pairs of pants, all the same size. I tried on two out of three pairs. I wore the one pair on Friday, the second pair on Sunday and when I tried the third pair on - today, 14 October, I realised that even though it was the exact same size, they did not ...
I received a gift from my mum. A shirt for R699, purchase on 18/08/2013. I received the gift in September, the month of my birthday. The garment is in original condition, in the Zara bag with swing tag and price attached and I have the original receipt. The shirt does not fit, I go into the store ...