Hi, I went to the Zara store in sandton city yesterday 16 dec 2013 and as I walked in with my trolley the employee or guard dressed in black tells me with a stinking attitude that trolleys not allowed and all I asked him was "in other words I cannot come in then? " and he said no he did ...
Wouldn't allow me to see my husbands outfit in the gents change room. Spoke insolently to me in front of customers. My husband and I won't shop at Zara again! ...
As a regular and also global fan and shopper of the brand, I was so disappointed by the service I received by a so called manager in the Sandton store, Glen. He had the cheek to basically scream at me and told me to send him a lawyers letter, as my rights to return goods in line with the consumer ...
I am completely shocked at Zara's return policy together with their general attitute towards their customers. I have been a very loyal customer, both local & internationally. I purchased a few items from the Sandton store & tried to exchange one of the items. I understand that because I did ...
On the 30th of November 2013 I purchased a dress at Zara Sandton. Becuase the dress was slightly soiled and they provide an in house dry cleaning service, the assistant Paerl completed a dry cleaning invoice and confirmed i could collect my dress within 7 days. Today 9 December I went in store, ...
My son bought a jacket for R1100 at V&A store. He swears he did not receive a receipt. They refuse to take it back without a receipt but the jacket is too small. No one gets back to me, left millions of messages with various managers - Jermaine, Jessie, Carmen, Carla and Nola who is totally ...