I received a letter of demand from a debt collecting agency out of the blue for the amount of R32 900, 47 which is apparently due to Vodacom. I requested all the billing information and was sent a dodgy looking pdf file with a couple of amounts that had been payed then a huge amount that was never ...
I have received 10 calls from different Vodacom, Vodashop and Afrizone call centres from around the country. Each of the callers was looking for a different person for whom they were trying to do an upgrade, open a new contract or add another contract. I had an incident where someone used my ...
When I received my credit report, it indicated outstanding information from Vodacom. In 2009, I took out a contract with Vodacom, and the phone got lost. I informed vodacom to cancel my contract. Last week when i received my credit report, it shows that the is no data provided by Vodacom. I called ...
My husband a pensioner did buy a new phone from Vodacom Shop and was send to Vodacom Repais shop in Cresta to transfer all his details to the new phone and that was done then he spoke to Moses to show he how to use the phone??? He could not help and send him to the manager Richard, he send one and ...
On the 18th of October 2013 I received an e-mail from Vodacom stating the following: "Dear Valued Customer, Great news! Your cellphone number, 0716431279 is now due for an Upgrade. Upgrade today from the comfort of your home or office. Do it online and we'll make sure you smile with FREE ...
An online request was done with Vodacom on 15 October 2013. I did the MyGig1 plan. I was explained by a call centre agent from Interactive, the company that assists Vodacom with their online deals, how MyGig1 plan worked & that I would get pro- rated data as I took out the contract mid-month ...