Good Day I am really disappointed in the service i recieved from Vodacom. i requested several times via email and live chat to update my ITC payment profile and to my suprise it was never done. I have to waste my airtime and stuff to email and call to update my itc payment profile i paid up my ...
I have submitted all documentation for pre-mature cancellation as well as paid my cancellation fee. I have called about six times - they said it will take 48 -72 hours once all documents received, they have confirmed all documents were received and payment is reflecting as well, it has been more ...
I cancelled Blackberry Talk100 contract with Vodacom on 3/10/2013, ending on 3/10/2013 and requested to be migrated to prepaid from 1/11/2013. Received a sms and an email to confirming the cancellation on the same day 3/10/2013. Made a follow up call on 17/10/2013 to ensure that the contract is ...
Hello Peter this is irt an querie for an account for Vodacom backdated to 2009 which I reported to Hello Peter. I have not heard anything from Vodacom since July 2012 and assumed this complaint must be resolved. However I have received a letter from TS Legal services on 13 Sept 2013. I sent an ...
URGENT BANKING DETAILS TO BE CHANGED - Waiting period: 7 days and counting! I have logged 2 calls with Vodacom and phoned in Yesterday (21.10.2013) for my banking details to be changed ASAP to FNB as per paperwork emailed, as my salary will be paid on the 25th and there will be no funds in the ...
I received a call from Shameegh explaining how Vodacom's system works in terms of payments arrangement. All in all I appreciate his courtesy. Thank you I know what to do next time. ...