On the 24 of october 2013, we sent a samsung galalxy tab 2 to vodacare for repais as it is still under warranty and its on contract . the divice display was faulty as it went off and on, on its own .vodacom then quoted me R3000 for repairing this devise even thou its under warranty, according to ...
Hi Vodacom. I gave in my iPhone 5 to Vodacom after it kept crashing since i upgraded to iOS 7, i received and SMS saying it was it was sent to the advance repair center in JHB. I then received an SMS today saying that my device was exchanged and being sent back to me. After reading all these ...
I have been a loyal client of vodacom since 2007 I have never missed a payment in 6 years. Saturday I discovered that I have been charged for bbm services since January, I upgraded to my S3 and advised the sales consultant I would no longer need the black berry service. I phoned customer service ...
On 13 June I went in to the Vodacom shop in Norwood to renew my contract. I was on a talk 500 and wanted to reduce my expense as I was not using all my minutes. I was advised to downgrade to a top up 200. I did this and got a free Blackberry 9730 and added an sms bundle. My total bill should now be ...
We had an issue with the consistency of network in our area at our plot in Mpumalanga. Between 4 different Platinum accounts, 8 data accounts this rendered our products useless. I lodged a complaint with Platinum Help desk and 2 months ago ENOS and MIKE came out, repaired and adjusted the network ...
Following a previous complaint in regards to an upgrade, turned incorrectly into a contract, I received a bill for both contracts. The handset was eventually returned and I believe the contract canceled, and a service request logged to refund the monies deducted for the incorrect contract via ...