I signed a 2G internet package contract on 31 May 2013 in Melville Vodacom Centre for which the monthly fees is R119 .Ever since, I bought it, I am billed wrongly for a handset and 1R for 1 MB usage. I was charged between R1500-R3000 for R119 package. I went in the month of JULY 2013 to sort this ...
I went to the store to choose a phone for my upgrade that was due. I was told that i had already chosen my new phone and it was in the process of being dispatched and would be delivered that afternoon. I had done no such thing and am a victim of. As much as I told them I had not authorised any such ...
I called Vodacom yesterday 28/10/2013 at arround 10 and purchased the Galaxy note 3. As per the website delivery is supposed to be the next day if you call before 12 which I did but I said they can send it the following day. When I spoke to Collin he promised to sms me a reference number so it ...
I have a 24 month contract with Vodacom. In terms of my contract, i was charged R135.00 per month. This contract is due to expire in December 2013. On the 1st October 2013, Vodacom deducted R240.01 from my account. I called the contact centre and spoke to Renaldo Williams: ref 316603746. According ...
I took in my husbands galaxy tablet for repairs to the hatfield vodacom repairs and a man named vikhile gave me a job number and said that we would be contacted with quotation before any repairs would be done. They sent a message 2 days later with R1500 quote. My husband called and explained that ...
I entered into contract with Vodacom for R149.00 2 GB data per month. After long time they just took R4000. I disputed a case and we came on agreement of slashing the price to R1724.12, provided I do not cancel the account and I do reactivation and sign a new top-up contract and make arrangement to ...