The earpiece speaker in my iPhone failed within the first year. I took it to the Vodacom store in Cresta, where they referred me to the Cresta service centre. The service centre did not have loan phones and I was sent to Vodaworld in Midrand. There, after a 30 min wait, I was informed that it would ...
On 13 September I told Vodacom Direct that I wasn't happy with my upgrade handset and wanted to change. Long story short, its been 46 days and still my handset hasn't been collected. This has involved 5 phonecalls (given false information, told my query was closed without reason, told to speak to ...
Good day. I have been having a hard time trying to sort out a payment I made at Voda Shop in Kolonnade towards my Vodacom contract. I made a payment of R405 on the 06 September 2013 and my line was reconnected as the was any arrears amount. Then a week later I was getting smses from Vodacom saying ...
Got a new phone end Aug. Phone froze 6 weeks later while travelling up country In Richardsbay. Went to branch in Boardwalk. Refuse assistance but to book phone in. I explained I'm not from there but is on business trip for another week. No loan phone. I am a R2500 customer a month. The manager had ...
My wife's contract is with Vodacom. Her phone keeps taking money off. As it gets loaded, it immediately starts coming off. We have phoned & gone to Vodacom & they spin rubbish stories like 'it's WhatsApp taking your money', or 'switch off your automatic updates' as if we are that don't know ...
I logged into my account online... to my surprise i am reflecting as a customer in LEGAL PROCESS!!! im am extremely upset!!! and will be taking the legal action against vodacom. this has affected my credit record and explains why i have had so much problems buying my vehicle!!! i am sick and tired ...