I have had the pleasure of dealing with Gerhard Van Buuren for a number of years now. All our company Vodacom contracts are handled by him. He really goes far beyond what can be expected to make sure that we are always happy. Thank you Gerhard for always meeting our needs and offering us ...
I ordered a phone online 17 October 2013, Ram Couriers claim that their driver was not able to find my shop which I find hard believe as our shop is very well marked, they returned the phone to Vodacom and it has now been impossible to try and get Vodacom to have the phone delivered. I have been ...
In April of this year, I went to the Vodastore in Zevenwacht mall and enquired as to when I could do my upgrade. Great service from them!! They informed me that Vodacom offers a service where you can upgrade over the phone. DO NOT DO THIS! I have selected the Smart S Contract that supplies an ...
I recently opened another contract with Vodacom. They told me that i cannot do a sim swot with my other number, as the contract is still in use. Fine i somewhat understand this. I then received a new sim card/number. This is a recycled number. Ive been receiving threads from Edgars, FNB and other ...
Dear Vodacom I have been with Vodacom for the past 6 to 7 years with no issues. My current nightmare with Vodacom started when I upgrading online, Vodacom gave me a new contract 0761237709 instead of upgrading my current line. I immediately contacted Vodacom (useless) call centre, I was promised ...
I applied for a vodacom contract & cancelled within 7 days. I requested a refund of my R97 connection fee plus the monthly contract fee that was deducted a month later. I made a few calls to the call centre, all in vain. I was referred to Tygervalley walk-in store who told me they cannot assist ...