I received a final letter of demand for payment, having spoken to a consultant she advised me it was for a cellphone number... 796279 (she could not give me the first few numbers). i cannot understand why i am receiving a letter of demand for a number i did not know existed and that i owned. I was ...
I would like to say many thanks to Nolly Mde she was a great help to me two weeks ago. She is friendly, always smiling very patient and thats what customer care is about. I will go to the Vodacom in Melrose Arch because the service is super great all thanks to this young lady. Keep up the good work ...
I have been a client of Vodacom for longer than I can remember. Not only do I have a cellphone through them, but a 3G contract for the past 4 years as well. About two months ago, my cellphone was and I had to go through the schlep of doing a sim swop and having my blackberry service deactivated. ...
My TopUp 135 contract expires at the end of this month. I called in to the Upgrade call centre on Fri 25 Oct and upgraded to a Smart S contract with a Samsung S4 mini phone. All seemed fine, I was told the handset would be delivered this week. I called now to find out the status - phones out of ...
This fiasco started Wednesday 23 October and I still have not received one reply. The Vodacom website stated "Save R290.00 when you order online" for BB Z10. Call to 082 178 44 clarified that the R150.00 admin fee and R140.00 o/night delivery fees would be waived. Online, the automatic ...
I recently applied for an upgrade online through the vodacom website. It said I was due for upgrade end July. I took out a S4 phone Upgrade via their online services. 2-3 DAYS later I received my new phone S4. Without any documentation or call from anyone. I couldn't use my current sim because I ...