I read an article from a popular local online news source that Vodacom is upgrading their legacy data customers to a higher bundle. A friend of mine confirmed this when she received an extra gig of data some months ago and have since every month. I have been a data customer for years and after ...
How is it that your business is "communication" when it takes your call centre 1 HOUR to answer a call?! On 2 Nov 2013 I called in because I couldnt make international calls & urgently needed to call my mother in the UK. After listening to "I am happy" song playing in the ...
Last night, i wanted to connect to the Internet and discovered that instead of the normal 3G connection I was stuck with only a EDGE connection.. I discovered that my and my wife's smart phones, two other phones and a I-pad all just had an Edge connection. I even contacted two more people in town ...
My phone was on 25 October & I did all the necessary blocking, sim swop & reporting to the police. The following Wednesday I checked my account balance and saw that a R2000 airtime transfer had been done on my account. After numerous calls to Vodacom with no help & basically being told ...
I was finally contacted this morning after posting a complaint on Hellopeter.com (https:///vodacom/complaints/false-advertising-1235491) on Friday Afternoon. The lady that I spoke to made it very clear that that it was very urgent for me to send a picture of the deal to her. I was told that I would ...
Can someone at Vodacom who is cares about their brand image kindly contact me! After being promised that within 72 hours my boyfriends number would be turned back on we still wait almost 2 weeks later. Your unhelpful staff refuse to supply us with a reference number or an answer as to what on earth ...