Upgraded my son's phone to a BlackBerry 9720 on October 21, 2013 at the Vodacom Shop in Summerstrand Village, Port Elizabeth. Today the charger stops working. No problem with the phone. Just the charger. Take it in to the store. Reception tests and confirms that it is not working. Asks Ms Thashani ...
I have to cancel my contract due 2 constant network drops, never getting my messages, never getting proper support from call centers and now the final straw cancelling my contract cancelled, all documents where sent from the Vodacom store in Newcastle mall with 2 witnesses, of course you guys cant ...
In August I did an online upgrade for a iPhone 5 which was delivered the next day. I called in to do the sim swap when I found out it was taken out as new contract and not a upgrade as originally requested. I was not happy. I cancelled immediately. I was told that I could not return the phone to a ...
I have been a loyal Vodacom client since 1995 with 3 lines at R1500.00 per month. I took up a BlackBerry 9900 handset on contract in June 2012 and it was problematic (slowness/connectivity/battery) from the start. I reported it to Vodacare and Vodashop and they did multiple software upgrades which ...
This is the reference number I was given A1-O58T-VYJSL on 24 October 2013. I complained about my download speed at home via your Facebook page on 22/23 October 2013 and received an almost immediate response. I was contacted via email saying that it has been forwarded to the Networks Division. Your ...
It says that Enocenciah pale is looking into it on the 1/11/2013 I logged a call on the 31st, we are on the 6th still no update when I was told 24 hours... I would like this looked into it ASAP or demand my next month to be on the house, this is now disgusting service I hate you guys its horrible ...