My daughter is disable and the only thing she really can use on her cell phone is the internet. For that reason we took out a Blackberry package which include the BIS. After 22 months we went to the Vodashop in Bela Bela and upgrade with an option no handset and we were assure that the Bis was ...
On the 9 October I took out a data contract with a Samsung galaxy tab. The next day i found it was not activated. A few days later, still not. I was then told I must come and collect a new sim and that the original one was never activated. I did so and everything worked fine until 2 weeks after ...
I've had the worst upgrade experience with vodacom. Its been a month since I upgrade and still did not receive my flip cover included with the deal, although vodacom placed an order. Get cut of from call centre consultant when trying to find out about the delay Changing an address is impossible ...
I have been trying to get hold of the accounts department for two days. I have to wait unreasonably long. I eventually cut the call because it is not possible to hold on for such an unreasonably long period what is going on? ...
Below is my initial complaint and since this nothing has been resolved, poor feedback or shall I say incorrect feedback received from Roderique Lategan. Again I emailed them back to ask if Vodacom rectified their error because NO Vodacom consultant has phoned me since I escalated the complaint. ...
I applied for a TopUp Contract online on Sat 02 Nov 2013 and spoke to Lesego from the Online Sales. I accepted and upon finalisation, Lesego declared to me that an Activation Fee of R99 will be debited from my account within a few days upon my receipt of the new phone. I received the package on ...