I am tired of being forced to pay for non existent service. Continuous no signal issue in major errors and all the technicians can say is that there are plans to upgrade towers in the area. But up until then I must carry on paying premium prices for service. Phone to change an email address and ...
On the 16th January 2013 I went into the Vodacom to ensure my mobile phone. R149 was meant to be debited off my account monthly as the premiums. The first debit went off and thereafter I didnt notice. Eventually upon realisation that the debit is no longer running I queried this with the call ...
I sent an email of my change of address- called 3 times still no changes and it seems my email was captured incorrectly. I called today and spoke to 5 different people being sent from pillar to post.no one is taking ownership and no one seems to want to escalate the query I guess its only on ...
Yip they have responded, but nothing further, I haven't heard anything else from them again, an still the matter hasn't been resolved, I am still a few thousand rand short, and they don't care because the bill was settled. You go Vodacom ...
I bought a phone at the end of August, within a month it was faulty and has been having problems ever since until i complained through. Then I was emailed by Bonnie from vodacare to tell me to bring the phone in along with the accessories so they can it and make a decision whether to give me a new ...
Vodacom deducted my monthly fee from the wrong bank account (should have used the savings account until end of Nov). I had to pay an extra bank fee of R 90.00 because the account (current) was empty and Vodacom added another R 100.00 to my bill. I did inform Vodacom to only start using that account ...