Without Prejudice I did not receive an account (from aug to oct 2013) after the fiasco with upgrades that occurred in July 2013. Telephone calls did not help since the consultants failed me on the security questions (somehow, my ID number changed itself in the Vodacom computer) I eventually sent an ...
Last Saturday My phone was workiing fine.. no issues. Then it suddenly turned off for no reason. I charged and charged the battery and it would not come on. I changed the battery to a different one - still did not come on. I put in a bowl of rice for a couple of days to eliminate the fact of any ...
On the 28th of October I settled my account in full. I then called Vodacom on the 30th of October to request a Payment Confirmation letter and that my credit record be updated, and I was assured that this would be sent to me and credit Bureau notified. I have received nothing, I called again on the ...
Hi, Far the past 2 weeks I've been trying to subscribe to a Vodacom small business contract which offers the following: Vodafone B2000 LTE Router for R899 on a standard MyGig 20 24 month contract. It is advertised as a full page add in the November addition of the Vodacom magazine (Page 41) as well ...
To whom it may concern I am not sure if this is the correct department or email address and if not please do reply by providing me with the correct department's details. I would hereby like to lodge a complaint against Vodacom as I have experienced problems from day one regarding my cell phone ...
Good day, I received a call by the call centre regarding saving me money and changing to a new monthly package. I am not happy at all and feel that I have been misinformed by the call centre. I have an I-phone and by the 4th day my pay as you go airtime was finished without any calls. I need the ...