On the 8th October 2013 I went to Tygervalley Vodacom Shop to do a sim swap due to blocking the Puk no I error. The sim has never been registered and they keep promising that they will rectify it. I then spoke to the Manager Ulricht and he said that he will sort it out. Never happened.no calls from ...
I received notification from my bank that Vodacom deducted R15 702.62 from my acc. Needless to say i was in shock bce normally my acc.is between R1300-R1500 pm. Background info: On 4th Oct.2013 i went to Vodacom ERMall to renew & upgrade my one contract and do a security number change. I had a ...
On 1st november i walked into the vodashop in moffat on main and requested the reactivation of the micro sim on my data contract. The systems were down apparently that afternoon, so the lady still called me later that day to say the request had gone through. I called on the 3rd november to say the ...
I signed a phone contract with Vodacom through Cellucity in Cavendish. An "HTC One", little did I know that the device I got had a latent defect. To start, upon receiving the phone, the box was NOT opened in front of me to show me the device (problem in itself). I took it home, charged ...
I reported a problem to Vodacom with regards to my account. My itemised billing shows I am sending multiple SMS messages to Vodacom Millionaires. I am not disputing the fact that I sent a SMS message. However I am disputing that fact that my itemised billing shows that up 73 SMS messages are being ...
My vodacom bill was R104 only before Oct-2013, Cellphone accounts are paid in arrears, my bill for Sep-2013 was only R104. I took 2 new phones towards the end of Oct which i odered online, i was charged with admin) connection fees which they advertise to be free online. my payment date is on the ...