I phoned Vodacom for the 2nd time on 28/10/2013 to change my banking details, spoke to Roshana who advised she changed it and that we could resubmit my debit order which will then go through within 3 days, I confirmed yes please or they must tell me where to pay in. She confirmed they will resubmit ...
After receiving my new galaxy S4, There was a major problem with the phone. As it was with in the first seven days i took the phone back to the Vodoacom shop, as I use my phone for business I needed a loan phone. They didn't have a loan phone so I had to come back the next day, where they gave my a ...
I dont understand this process!!! Ive been paying insurance for my phone and unfortunately dropped my phone and cracked the screen. I however had a different sim card in as I have been working abroad and only have been back a month. The insurance company have rejected the claim because there was a ...
I am on a 315 Topup. I was informed I can upgrade. I did this in the second month of the 3 month period. I did so. Had a Nokia N9 that the cost of the Handset was calculated in the monthly bill that worked out to R410 pm. Then I upgraded to the Note 3 and the lady worked in the costs of the handset ...
On the 10th I went into Vodashop Alberton, telephone number 011 869-3333. I was assisted by a gentleman named Rodney. The purpose was to add an additional line on my account for my fiancee. We completed the paperwork and selected a Smart XL package and got the phone and sim card etc. We requested ...
I received a faulty blackberry cell phone from Vodacom Brooklyn. I took it back within my 7 days. The phone was booked in wrongly (7 times) according to Graig (manager vodacom brooklyn). After many phone calls and effort from my side the problem is still not been sorted out. Vodacom refuse to ...