I refer to my previous report and regret to advise that no-one from vodacom has bothered to contact me as stated in their computerised responce to my original complaint. Can you do something Harold Knuffel ...
I pre-ordered my iPhone 5S 32GB on the 9th of November 2013. To the credit of the upgrade centre they did contact me within the 24-hour promise (they contacted me the 10th) and I am thankful for that. After the conversation the order was started and I received my order number. The consultant ...
I spoke to vodacom to put a block on my account to prevent it from going over a certain amount each month. I was assured that this was done. However this month I receive a bill of 3 times the amount of the block I requested. I am being told by data services that there cannot be a block on an ...
I requested the itemised billing for one of our business contracts on Monday 11 November in Excel format (I specified Excel in the request). After e-mailing vbs with no response, I finally received a response on Wednesday stating that I need to accept the administration fee of R22 first. In my ...
My pre-order reference number is IDE04E I pre-ordered the iPhone 5s 16GB on 8 Nov. I was told I would be called in 24 hrs time but no one called. An upgrade consultant called to speak to me, and has in the interim upgraded my contract to the to the Smart L, but no-one has contacted me about my ...
There is absolutely no interest in resolving the queries of charges on our business account. 1. We have been billed for cell phone numbers that are not part of our account and no credits have been received. This is completely. 2. We requested for services to be disabled in March which was done and ...