Issue started on 23 Oct, i was directed to cancellations to have my 120min offpeak contract cancelled and changed to vodago prepaid. I was convinced by the consultant to migrate to a topupR135, 100mg data contract instead.later the same day i called and been directed to cancellations and spoke to a ...
15 Feb 2012 - REF# S3-LRB2C-CICSJ 23 Oct 2013 - REF# PC-ZH73-4JUYLG Above are 2 dates of coverage issues I have logged with Vodacom > you will notice this dates back to FEB 2012 (almost 20 months ago So since I moved to 141 Sandown Rd Rondebosch East - I am unable to have decent conversation on ...
My dad passed away, a few weeks ago, so I approached the Vodacom branch at the Fourways Mall to assist me with canceling his Vodacom contract. I asked them what the process and fees would be first telephonically and then I went to them in person to hand over all the documents. Kgotso explained that ...
I logged a dispute on the 08.10.2013 and the feedback i received was that the billing was accurate and correct which i was not disputing as i was using the internet. I spoke to 2 consultants who both failed to tell me that i would be billed for data usage or how it works as i believe now with the ...
At the end of September I took out a new contract that included a Blackberry 9720. I wanted to port a number and had to wait until mid-November to do so. In the meanwhile I would have to use my prepaid number in the phone until the contract line was activated. This was explained and fully ...
Requested sim swop 1st november. Didnt activate in 15 days and was told sim faulty, so went back to moffat on main this friday to get new sim swop. Today still not registered and doesnt work in s4 either. Customer care spins thie same story that the sim is activated. Somebody or some department ...