I have been dealing with my Vodacom account query for the last two weeks with no success. I changed my bank and it was too late to run a debit order. I then contacted Vodacom for an alternative method of payment. They supplied me with an easy pay number and informed me that I could make the payment ...
Two upgrades were done on-line in my name at Vodacom, and I have pretty much dealt with all the relevant department to try and sort this out without any success. The response is always the same: the matter is still pending, we have sent an email to Miss Irene, we can't get hold of Irene... ...
On the 8 of November I've wrote a report on HelloPeter regarding a Debit order that was done on my Bank Account. The same day Vodacom did contact me, and that was the last I've heard of them. No feedback or anything, and it is almost the end of the month. ...
I've sent several emails to vodacom quering my billing, I sent emails last week as well as posted on hellopeter and contacted ICASA, they have not contacted me to resolve my query... I'm so annoyed with vodacom, how much more can I do? All I want is feedback and for vodacom to investigate my ...
After 2 weeks (and 3 new modems) of NEGATIVE SERVICE it appears that the only way forward is try an alternative service provider. Vodacom call out vouchers are incompatible with there call in electronic system as the cant read the voucher numbers which are preceded by S. Try and talk to someone ...
I upgraded my blackberry to a Samsung S4 in August this year. I was advised by the consultant at the time that the BIS charge would fall away as the new contract came into place in September 2013. I find out now in my November billing that the BB charge is still being billed to me and the Vodacom ...