Hi I recently purchased a Nokia Lumia 720 on contract in July 2013 and to date the phone has been repaired three times. I can not afford to be paying Vodacom my monthly premium, its hardly four months yet the phone has been in for repairs for the same problem. It has been taken twice to the advance ...
I have bee without service on and off for afew days. My phone shows coverage but I am unable to receive or make calls, sms, emails, etc. Vodacom as usual denies that they have a problem but we have afew company phones and every time one or more go down. We can not afford to loose reception as ...
Over 3 years ago, I purchased a laptop on contract. My installments were for 36 months. This is the 39th month, and I am still been charged each month. I phone the billing department, they promise to get back to me, and sort out the problem. Surprise - each month I get my account and I am still ...
Good afternoon, I completed the migration form TOPUP 200 and emailed it to Customer Services on the 27 September 2013 to be effective 1 OCTOBER 2013 (THIS WAS CONFIRMED). I also took a 1 gig data contract. The 1 gig data was activated, however the MIGRATION was never done. This i only discovered ...
Last week i registered for the iPhone 5s on the Vodacom website. I was called and told the system was off so i would get a call back. I decided to call back after an hour or so. I was politely taken through the upgrade process. I requested the iPhone 5s in Grey 32GB, i was told that one was out of ...
My BB 9790 was booked in at cresta repair centre on the 31/10/2013. On thursday 14/11/2013 I went to collect it after receiving a message. It was still not in store and had to wait an extra 22 minutes for them to fetch it upstairs (after waiting in a long line {2 people serving}). I take the ...