I had an account with Vodacom back in 2023. I requested a settlement letter, paid it off, and closed the account. This month, I have been receiving messages that my account has been handed over. Vodacom is truly a scam. ...
Vodacom agents provide poor service and show no respect for 27 years of loyalty to the brand. There is no communication or management involvement. I could not upgrade my contract; they gave me quotes but could not honor them, and there was a failure to resolve the matter effectively. ...
In August 2022 my phone got stolan. Tried to report this matter to vodacom and no positive outcome. I received billing from my account without purchasing anything. The account was put on hold, but never really investigated. There customer service suck big time. Call centres put you through to ...
REF NO: 5-36107565906223 I am still experiencing a very bad network since I started to complain about our area. The last time, they told me they would install a tower in our area, and still, nothing has been done. I have sent many requests and emails for the past 10 years, and still, nothing has ...
I have been phoned every day, sometimes twice or more a day, for the past year or so. ...
I do not have a contract with Vodacom; someone opened an account using my details. I reported this in February 2023, but I have yet to receive any feedback. I have been receiving messages from Vodacom's lawyers. ...