After battling through numerous call attempts, i was finally instructed to fax cancellation letter to remove my son's phone from my account IO571287 from 2 January 2014. His number is 0825727461. He received sms messages that he will be moved to prepaid from 28 Feb 2014. After numerous attempts to ...
Hi, I just wanted to tell you how disappointed I am in the way my pre order was handled. I was due for an upgrade in September, but was waiting for the iPhone 5s. I contacted them for a preorder and was told to email, which I did. The phone was launched, and I emailed to entire about my 2 handsets ...
I applied for a new contract at Chatz Connect Jakaranda Centre in August 2012. I specifically asked for 500MB of monthly data but when I got my first bill I noticed that no data was activated so I went back to the store and asked them to activate it, explaining the whole problem. They added the ...
I phoned Vodacom a few minutes ago with a query. After holding on for 9 minutes, I gave up. Maybe they will respond now. I phoned about 2 weeks ago about a credit note for January which I have not received yet. I was promised that this will be done and sent to me within the next few days. Needless ...
HI, still waiting for my phone call. 2 weeks, 3 days later. My prepaid sim doesn't work. The call center checked and said my new sim card has been activated. (Phone number of sim is 0794632271. the number on the sim card is 89154500000002736464. Vodacom fourways told me I must load data and ...
So its been a few weeks now since ive logged a complaint with Vodacom via their facebook page. they told me to send the complaint to an email address they provided and I did so. I then got some stupid automated reply saying that they will be getting back to me, Yet im still waiting to hear from ...