On Friday evening I went online to upgrade my contact to get the Iphone 5S. I received an email indicating that a Call Agent will be in contact with me within 24 hours to complete my order (ZSO7C6). YEAH RIGHT!!! We are now going onto Tuesday, almost 4 days later. The lack of service is shocking... ...
I woke up on Sunday 24/11/2013 with my phone working then in the afternoon it stopped working i couldn make call or receive calls then i put my simcard in another phone and called vodacom and i was told that my phone had been blacklisted as lost wow i have had this phone since last year february ...
I took my mom to the Vodacom Store in Clearwater to upgrade her 2 year contract only to discover that a upgrade has been made using her name. I immediately followed the needed steps, visiting police stations, verifying I.D. Docs etc. The promise was a 72 hour turn around. With two hours of wasted ...
I phoned Vodacom's customer care to migrate my package from contract to prepaid. i asked for R500 airtime and thereafter top up if i finish that. They told me i would billed no more than R650 roughly. Because it being top up i would not be billed more. As i sit with my statement it has come to ...
15/09/13 I went 4 an upgrade from business account to 1gig data account. B4 this date this account was closed due 2 an earlier query which Vodacom had kindly resolved. Upgrade was succesfull but sim was not activated, to be activated end of Sept. On 29th I went in 4 activation but activation failed ...
I tried to download a song on Vodafone Live a couple of months back and I was billed for that song and it never downloaded, for a couple of days after that download, there was a link on my Vodafone live to re-try the download if it had failed. After 30 days, the link disappeared, I called the ...