I upgraded my phone online on the Vodacom website mid October. The process was quick and easy and in 2 days I had a new phone and it was up and running. However, the package I chose online offers the customers an exclusive online special of 1 GB extra for 6 Months. I have not received this data at ...
I purchased databundles on Sunday 24 Nov 16:27 as I need to use them urgently after my airtime was automatically converted to bundles without my permission. As I write now I still don't have the data bundles in my phone more than 36hours has lapsed & I am so frustrated. I called callcentre ...
I would just like to express my utter disappointment with dealing with Vodacom Cresta. Their useless pathetic staff can't even get a simple port done and they and BS their clients by telling them that it will be done... Rubbish!!! Vodacom is so quick to sign you on and make empty promise after ...
ON 01/11/13 I TOOK MY PHONE TO BE REPAIRED. WE WERE ADVISED THAT IT WILL TAKE 5 DAYS TO REPAIR IN-STORE OR 16 DAYS IF IT IS SENT TO MANUFACTURER FOR REPAIRS. ON 12/11/13 I CALLED AND SPOKE TO CHRIS WHO ADVISED ME THAT I WILL RECEIVE NOTIFICATION TO COLLECT THE PHONE VIA SMS. ON 23/11/13 I RECEIVED ...
I took a blackberry Q5 on contract I suppose to be getting unlimited bbm text but when my data or airtym is finished my bbm does not work ...
I am so disappointed in the manner that I have been treated by Vodacom, I cannot wait for my contract to come to an end, because this is not the way to treat your customers, I have been paying my Vodacom account every month, all of a sudden my line gets locked, I contacted Vodacom, I was than ...