I have contacted Vodacom so many times regarding their My Vodacom functionality. I have 5 contracts with Vodacom and the majority of them are for data. I am unable to view the balance left on my data contracts and no information is displayed. Now it has happened on numerous occasions that you run ...
Good day, Many a time i walked into the Vodacom Store in our town to await service. There seem to be an overflow of customers every single time. Last weekend i tried to find out a price regarding a certain item and waited and waited and waited. No one could take the time to listen to my query and ...
I ordered the new iPhone 5s last weeek tuesday, it is on my mothers contract and i have a phone under it. I got a sms saying that I should expect delivery on Friday however no phone arrived. I called the call centre on mOnday 25/11/2013 at 11;52;52 to 082111 after trying numerous times to call the ...
I was excited to order a new contract phone from Vodacom. I am an loyal existing customer. I ordered a Blackberry Q5 with a battery back up as an accessory. My husband would use the phone and I would pay the contract. I ordered on Thursday 21 November and the advert stated SAME NEXT DAY FREE ...
My 3G data package costs R199 per month, fixed every month. My November 2013 debit order an amount of R1, 767.01 went through. Vodacom says they cannot assist. Very troubling for a customer. ...
Every month I buy sms packages from Vodacom but realised that I was not getting the right amount of sms's that I was purchasing. I phoned and complained a little while ago and was assured that I was getting the right amount and when I insisted I was not the gentleman at the call centre said as a ...