It is very unfortunate that after one year the issue that I had with Vodacom has not been resolved. I have once again sent e-mails to them and have once again got no response and this time it was not to a helpdesk but to the legal department. Worst of all an agent called my mother today requesting ...
On the 19th I took out a S4 on contract with Vodacom in Alberton city. I converted from prepaid to contract and my account was debitted within 24 hours. Today is the 28th of November and no airtime, sms bundle or data has been made available. I have phoned Vodacom on a daily basis with no joy being ...
I have been trying to get my Windows live mail fixed since the 7 November 2013 and I get no feedback and nothing seems to have been fixed as I still cannot send emails, despite repeatedly phoning the call centre for update or action. Please see below the problem: Vodacom problems 7.11.2013 Phoned ...
Because what the consultant won't tell you is that a new two year contract will automatically added, at the end of your current contract. Which could easily lock you into a much longer contract that you anticipated. I was never told that the new contract wouldn't start from the date of the upgrade, ...
Hi There, I booked my iPhone 5 in with Vodacom in Vodaworld on the 21st November 2013, was initially told the phone was no longer in warranty as it had a few drop marks etc, when the phone was assessed i was told that my phone would be exchanged as its still in warranty with the same make and ...
Hi, I have called in and sms'd Vodacom for my account to be DR on the 26/12/13 and always henceforth. I received an sms on the 26/11/2013 stating that amount X is due on 26/11 as per my arrangement & that I shall ensure I have enough funds. I wokeup this AM & there was no dr so I called ...